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General Motors recall nearly 32,000 units of SUVs in America due to faulty windshield wiper motors

Team OD  /
09 Oct 2015 19:54:41 IST

General Motors is recalling approximately 32,000 SUVs due to a faulty motor cover which causes short-circuits in the wiper motor leading it to overheat and perhapscatch fire. The lot includes the 2016 Buick Enclave, 2016 Chevrolet Traverse and 2016 GM Acadia which were built between August 2015 and September 2015. General Motors has also asked the affected car owners to not to use the wiper unless they get repaired. While only 6,400 units of the SUVs were sold, the rest are in the dealerships and will be there until the problem gets resolved.

2016 Buick Enclave

GM's recall letter to its customers mentioned the following:

Until your vehicle has been repaired, please do not use your windshield wipers. If weather conditions prevent you from operating the vehicle without using the windshield wipers, your dealer will make arrangements to pick up your vehicle for servicing. Also, in the unfortunate event that repair parts are not available, your dealer will arrange to place you into a rental car, at no charge, until the parts needed to repair your vehicle become available."

General Motors sent the recall notices through FedEx on September 30 and the affected car owners can take their cars to the nearest dealerships and get the issue resolved immediately. As the parts are being shipped, the dealers are asked to first fix the vehicles which have been already sold, followed by those held in the dealerships.

This issue was discovered by a quality manager in a factory when one of the wiper motor got overheated while the SUVs were being produced. GM though says that no issues related to this have been reported outside the plant

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