AIS Windshield Experts is a service brand owned by Shield Autoglass Ltd. with presence in 45+ cities and 85+ conveniently located service centres and a number of mobile vans, AIS Windshield Experts, an ISO 9001:2015 certified company, holds the distinction of being India's largest automotive glass repair and replacement company and has become preferred choice for insurance companies and its' customers.
AIS Windshield Experts provides hassle-free, minimal contact services and cashless claim transactions to facilitate convenience for customers. Their online presence includes website, social media platform like Facebook page , Twitter, WhatsApp and You tube to cater to customer queries and requests. The website also supports the newly launched interactive Chatbot for quick redressal of any queries related to car glass repair and replacement.
To provide better customer experience, AIS Windshield Experts has launched Quick Assistance app - web-based app that can be used for getting car glass repair & replacement done with minimal contact. This app limits physical contact as the complete job process is online including insurance documentation and claim process. With the current pandemic scenario of the Covid-19, the contactless service makes it safe for our customers to avail the service. Uploading of documentation online also paves way for faster resolution. "Customers are looking for minimal contact or contactless services in this pandemic situation and this trend will continue to grow with faster adoption of technology by all players in the eco system", Mr. Ratish Ramanujam, COO, Windshield Experts added.
The process is rather simplified where the customer logs on to the app, fills in the details, gets a quote for repair/replacement and then can schedule an appointment as per their convenience. Door-step facility is also available.
AIS Windshield Experts Quick Assistance app has many added advantages for the customer as compared to walking into a service centre. The customer has the comfort and convenience of scheduling an appointment from his phone or laptop, be it from home or office. It also saves them time from the back and forth hassle of collecting documents and paperwork since all of it can be updated online and the scope of missing out on any such information due to human error is omitted. Information is organized, physical contact is minimum and the process is simplified making it a win-win for all.
In case the customer decides to make a call instead, the company's centralized customer helpline is equipped to handle all customer queries and provides single point of contact for all glass claims. With a wide network of service centers, mobile van service and distribution support, delivery is prompt and timely.
For more information of the Quick Assistance app, log on to https://windshieldexpertsquickassistance.com/
DISCLAIMER: This information is published as per the press release sent to us. It has not been verified or ratified by OVERDRIVE.