Toyota Kirloskar Motors (TKM) has launched its first Express Service (TES) at Bangalore and the second in the country after Delhi. The company is planning to open more centres based on this format in the near future.
Inauguration of First TES Facility in Bangalore
The Bangalore outlet is located within close proximity of a Toyota dealership and thus will always have availability of parts and other components when needed. The facility will be based on the EM60 concept which allows for better efficiency in operation and ensure that the vehicles are serviced in the quickest time possible without any concessions in quality.
The TES outlet at Bangalore is spread over a 10,000 sq.ft area
The TES outlet at Bangalore is spread over a 10,000 sq.ft area. The centre will have a total of four express maintenance bays with a capacity to service 45 units in a day. There is also an Eco Washing technology which will be used to wash the cars post service. The Eco wash system cleans the vehicle without the use of water stream, rather it makes use of an eco-friendly chemical solution which is applied to the vehicle and Toyota claims that this process gives a better glazed finish than the conventional wash system. The charges for this chemical are borne by the dealership and is not charged to the customers.
Naomi Ishii, MD, Toyota Kirloskar Motor, said this at the inauguration, "In line with Toyota's core strength QDR Quality , Durability and Reliability ,our endeavor is to provide best quality services to our customers in the shortest time span through Toyota's Express Services. We are devoted to go beyond their belief and expectations from Toyota at all times."
|1st Toyota Express Service (TES) Outlet-Ravindu Toyota, inaugurated in Bangalore - TES Outlet to focus on quick service in line with Express Maintenance 60(EM60) in an enhanced Eco Friendly environment - TES to be set up in key Metro cities New Delhi, April 19th, 2014- Toyota Kirloskar Motor Pvt. Ltd. today launched its first ever Toyota Express Service (TES) outlet in the Southern India in Bangalore with the inauguration of Ravindu Toyota Express Service outlet. TES is designed to offer the renowned Toyota standard of high quality service to its customers in a very short time. TES would exclusively accommodate the well known EM60 concept which has been appreciated by the customers all over India. With the help of sophisticated equipment, perfect ergonomy, synchronizing processes and eliminating stagnation amidst them Toyota has managed to reduce the turn around time of servicing a Toyota vehicle with the Express Maintenance concept without any compromising on the quality. The concept of TES was conceived keeping in mind the customer's needs so that the customer can spend quality time relaxing at the facility while the vehicle gets serviced, thus duly valuing the precious time of the customer. The new Toyota Express Service outlet is conveniently located within very close proximity to a full fledged Toyota dealership which supports the TES with parts and other paraphernalia as required. Toyota has also introduced Eco Washing technology at TES to clean the vehicle body. Thanks to this revolutionary concept the vehicle reflects better appearance post an Eco Wash than the conventional water wash at no additional cost to the customer. Spread over a total area of around 10,000 sq ft, the new Ravindu Toyota Express Service outlet has 4 Express Maintenance bays. With its efficient operations following Toyota standard operating methods, this facility can churn out around 45 units in a day. At the inauguration of the new Ravindu Toyota Express Service outlet in Bangalore, Mr. Naomi Ishii, MD, Toyota Kirloskar Motor said"In line with Toyota's core strength QDR Quality , Durability and Reliability ,our endeavor is to provide best quality services to our customers in the shortest time span through Toyota's Express Services. We are devoted to go beyond their belief and expectations from Toyota at all times." This is the second TES of Toyota in India after their first successful launch at Delhi last December. Toyota has a plan to expand it to other key cities of India in the due course of time.|