Coronavirus impact: Honda Cars India reopens 155 dealerships across the country
Honda Cars India announced that 155 dealership facilities of the company have resumed operations across the country after getting approvals from the local authorities. This includes 118 showrooms and 155 service outlets cumulatively. The decision was taken after government authorities lifted some restrictions on economic activities last week. The company has started its dealership operations while adhering strict safety protocols that are mandatory for all the employees. This ensures the wellbeing and safety of all the employees and customers as well.
Before the facility becomes operational, it will be thoroughly checked and sanitised for the employees and customers. The standard operating procedure includes a check for sufficient equipment, health condition of employees, availability of personal protective equipment and sanitisation equipment. Keeping the social distancing initiative in line with the reopening of dealerships, the company has adopted digital medium for product explanation and online means of communication for all sales and service needs. The customer and the employees must follow certain protocols before entering into dealership facility and specific guidelines are in place for pre-sales customer test drives, sales activity, receiving cars for service, road tests, shop floor handling and finally delivering the car back to the customer.
Rajesh Goel, senior vice president and director of sales and marketing at Honda Cars India Ltd said, "At HCIL, ensuring safety for everyone is paramount to us, for which we and our dealer partners are taking all measures of sanitization, safety and distancing at both showroom and workshops. We would like to assure our customers that our dealerships are geared up to welcome them and providing a safe, secure and contactless environment during their visit. With the gradual opening of dealerships in the coming days, our objective is to reignite the joy of buying for our customers at a time when personal mobility will gain extreme significance. The dealerships will increasingly be able to focus on servicing vehicles being used by essential service staff like doctors as also for breakdown vehicles."